Digital Customer Support Specialist
Company: VirtualVocations
Location: Saint Petersburg
Posted on: March 27, 2025
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Job Description:
A company is looking for a Digital Customer Support
Intermediate.
Key Responsibilities
Provide telephone, email, and web submission support for
customer-facing portals
Document inquiries and incidents accurately in the call ticketing
system
Resolve issues using documented solutions or escalate to 2nd tier
support as needed
Required Qualifications
High School Diploma or Equivalent (GED) - Required
Minimum of 4 years of relevant experience - Required
Experience with customer service and technical support
Ability to follow established protocols and procedures
Participation in documentation creation or updates
Keywords: VirtualVocations, St. Petersburg , Digital Customer Support Specialist, Other , Saint Petersburg, Florida
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